Palos Hills Police Support Staff

Desk Officer - D. O.

The desk officer is the first person you deal with upon entering our station or calling our non-emergency phones. The D. O. obtains basic information as to the nature of your complaint and refers it to a police officer if an officer is required. The D. O. also answers phones and questions; monitors the police and public works radios; enters crash reports, vehicle tows, and citations into the departments computer system; runs computerized name, license, and criminal history record checks for police officers; monitors jail and building surveillance cameras; and a myriad of other duties. At times, it can be the most hectic job on the department.

Records Clerk

The records clerk is responsible for all paperwork pertaining to criminal matters. The records clerk processes and prepares arrest files and warrants for court, disseminating required information to the States Attorney’s Office and the Illinois Secretary of State, as well as defense attorney’s upon subpoena. The clerk further records dispositions of arrests and citations upon completion of the case for future reference. Duties may further include research into past calls for service in conjunction with Southwest Central Dispatch and departmental records.